Monday, December 5, 2022

What I learnt from my effective PM colleagues

I always wanted to build products and scale the impact I was having. So when I got an opportunity to work as a product manager, I jumped at it. As I was new to the PM world, I read some books to understand what that role entails and how to do the work.

But there are somethings that can't be learnt from books. I got a chance to work alongside some great PMs whose effortless way to get things done blew me away. I decided to learn as much as I can from those colleagues. I'm super thankful to have had the chance to work with them and learn from them.

I wanted to list the things I learnt in no particular order.
  • Be proactive in approaching people and building relationships. - Even when they were new, they took the time to understand who can help, setup a meeting with them and introduce themselves. 
  • Keep people updated, give and take help Since they had built the relationship if they had any question about something, they didn't hesitate to reach out and ask for help. In the same vein if there was something they could help with, they would take the time to help with anything that they could help with.  
  • Do the hard work to form an opinion and then express the opinion to rapidly test it and solidify it. - They take the time to understand the problem they are trying to solve, think about it from various angles and form an opinion. Then they would express the opinions any chance they get so that they can clarify and improve it rapidly. 
  • Stay organized - They take the time to keep everything organized so they don't need to hunt for things when they need share or work on something. 
  • Externalize your knowledge in writing and visuals to bring everyone to the same page - They would find ways to write out their opinions. As you know writing is a way to clarify your thinking. Another bonus is if you can draw simple diagrams showing all the parts of the system, that would help improve your thinking and also help explain things to people and bring everyone to the same page. 
  • Always look out for opportunities to evangelize the products we are building. Use it to motivate the team and brag about the impact. - They always kept the vision and impact of the products they are building in mind. So they would also bring it in to anywhere required to motivate and also subtly brag about their and their teams impact. 
  • Gently prod people to set high expectations - When someone suggests an unmotivated solution or a leisurely timeline, they would gently remind them about their effectiveness and help them set a lofty goal. 
  • Co-create things with your team - To effectively work with others, they would start a draft and then use that to facilitate the discussion, all the while updating it live as others give their opinions and suggestions. This will both make everyone feel valued and help capture all the notes without wasting time later. 
  • Keep the sales and account management team close. It helps to know the pulse of your products and helps you sell it better. - They worked closely with the sales and account management team to identify the beta customers, understand which customers would like the product, what possible impediments might be there in adoption etc which helps to keep the product moving smoothly from inception to launch. 

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